FAQ

Yes, ordering on swisswatchpassion.com is safe. The connection to the swisswatchpassion.com website is protected by a secure 2048-bit SSL encryption certificate and all payment transaction data is entrusted to the PayPal platform, the worldwide reference player in online transactions. Your personal data will then be disclosed only in accordance with our privacy policy.

Once you find the item you want to buy, click the "Add to Cart" button. To complete your order, follow the instructions for the checkout process. Your order will not be submitted until the end of the checkout process; then you will be asked for your payment details (you can choose between bank transfer or credit card or PayPal account). SwissWatchPassion items can also be ordered by telephone, by contacting our Customer Service.

You can be paid by bank transfer, credit card or PayPal account.

Approximately you’ll receive our product in 15 business days from the date of payment. For any further information you can always contact our Customer Service.

The credit card transaction is entrusted to the PayPal platform, which is among the world's leading players in online payment management. Therefore, all sensitive data will be managed by that company. In no way SwissWatchPassion may be aware of such information.

VAT policy: VAT is included in all products. - For Europe shipping: VAT will be included at checkout - For other countries: the price is TAX FREE, it will be adjusted with the local VAT law

Yes, and shipping costs are always free.

Shipment is always free in Europe and Extra UE if you spend over €1999 otherwise is €49,90. It is also insured. SwissWatchPassion ships worldwide throught DHL.

No, SwissWatchPassion does not provide gift package.

Yes sure! If you want assistance on choosing a you can contact our Customer Service by e-mail or by telephone at our contact (you can see on footer page).

All our products are covered by a warranty for two years from the invoice date.

All watches come with a return policy. For any returns always contact the Costumer Service. Our products can be returned within 7 days of receipt. Shipment costs: - For returns due to manufacturing defects the ship cost is free - For any other return, the shipping cost is charged to the customer.